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Study programme syllabus for
MPQOM - QUALITY AND OPERATIONS MANAGEMENT, MSC PROGR Academic year: 2021/2022
KVALITETS- OCH VERKSAMHETSUTVECKLING, MASTERPROGRAM
Associated to: TKIEK
The Study programme syllabus is adopted 2019-02-21 by Dean of Education and is valid for students starting the programme the academic year 2021/2022
 

Entry requirements:
 

General entry requirements:

Basic eligibility for advanced level

 

Specific entry requirements:

 

English proficiency:

An applicant to a programme or course with English as language of instruction must prove a sufficient level of English language proficiency. The requirement is the Swedish upper secondary school English course 6 or B, or equivalent. For information on other ways of fulfilling the English language requirement please visit Chalmers web site.

 

Undergraduate profile:

Major in Industrial Engineering and Management or an Engineering Discipline. Note: A Bachelor's degree in Business Administration (BBA or B.B.A.) or Economics does not fulfil the requirement.

 

Prerequisities:

Mathematics (at least 30 cr.) (including Mathematical Statistics at least 7,5 cr.) and studies in one or several of the following subjects: Industrial management, Logistics, Operations management and/or Supply chain management (at least 15 cr.) Preferable course experience: Linear algebra, Single variable analysis and Multivariable analysis

 
General organization:
 

Aim:

The overall aim of the master's programme in Quality and Operations Management is to support graduates in acquiring the knowledge and skills required to manage, improve and transform organisational processes as e.g. developing new innovative offers, manufacturing and delivery. The programme is run in a multicultural setting, with a sound base in technical and managerial subjects providing students with profound knowledge of quality and operations management.

The programme is designed to give students with a strong base in technology insights into organisational processes and their interplay with technology. The programme will start by giving students a thorough understanding of tools for identifying customer needs and business opportunities. It then proceeds to training students in the skills needed to manage the process of developing products and services. A strong focus here will be on the usage of different qualitative and quantitative tools. A third focus will be on production and delivery processes, both in manufacturing and service. A particular focus will be on tools and techniques for improving these processes. The final, and most important, focus area will be improvement processes. The students will acquire a number of competencies needed to manage improvement and change processes, whether they concern product development or production. These skills include leadership, project management and change management.

 

Learning outcome:

1. Knowledge and understanding
After having completed the programme in Quality and Operations Management students will be able to:
1.1 demonstrate knowledge and understanding that is required for independent work in the field of Quality and Operations Management
1.2 demonstrate knowledge of the disciplinary foundation of the field of Quality and Operations Management (the field of experience might differ depending on choice of specialisation) as well as insight into current research and development work
1.3 demonstrate both broad knowledge of Quality and Operations Management as well as significantly deepened knowledge within:
a) Six Sigma, in terms of having acquired theoretical as well as practical knowledge of Six Sigma and its related tools and being able to actively participate in and contribute to a Six Sigma project, or
b) Operations Improvement, in terms of having acquired theoretical knowledge of approaches to analysing and improving operations and applied this knowledge on an industrial problem, or
c) Product Development, in terms of having acquired theoretical knowledge as well as practical experiences from an industrially based product development project.

2. Competences and skills
Graduated students should be able to:
2.1 improve organizational processes, through applying a scientific and analytical approach
2.2 master tools and approaches useful to develop and design products, processes, systems, and organisations while taking into account the circumstances and needs of individuals and the targets for economically, socially and ecologically sustainable development set by the community
2.3 demonstrate the ability to identify, formulate and deal with complex issues autonomously and critically and with a holistic approach and also to participate in research and development work and to contribute to the formation of knowledge
2.4 demonstrate the ability to create, analyse and critically evaluate various technological and organisational solutions
2.5 demonstrate the ability to plan and use appropriate methods to undertake advanced tasks within predetermined parameters
2.6 demonstrate the ability to integrate knowledge critically and systematically as well as the ability to model, simulate, predict and evaluate organisational behaviour and events, also with limited or incomplete information
2.7 apply quantitative as well as qualitative tools applicable in design, development and delivery of products as well as processes to:
a) identify and evaluate customer needs and satisfaction
b) develop and deliver products and services
c) improve business processes and efficiency
2.8 demonstrate the ability to clearly present his or her conclusions and the knowledge and arguments on which they are based in speech and writing to different audiences in both national and international contexts
2.9 demonstrate the ability to lead, and participate in, cross-cultural improvement projects in a real-world context, including the capacity for teamwork and collaboration with various constellations

3. Judgements and approach
Graduates should be able to:
3.1 demonstrate the ability to make assessments informed by relevant disciplinary, social and ethical aspects as well as awareness of ethical aspects of research and development work
3.2 demonstrate insight into the possibilities and limitations of technology, its role in society and the responsibility of the individual for how it is used, including both social and economic aspects and also environmental and occupational health and safety considerations
3.3 demonstrate the ability to identify the personal need for further knowledge and undertake ongoing development of his or her skills

 

Extent: 120.0 c

 

Thesis:

The master's thesis work (30 credits) should deal with a clearly defined topic within a restricted areas of what has been previously studied at courses within the Master programme. It can be carried out at Chalmers, in industry, in research institute or at other universities. Although, the examiner has always to be a teacher from Chalmers. To start the thesis work the student must have passed 45 credits of courses from the programme. Students pursuing the five-year Master of Science in Engineering training must have passed at least 225 credits before beginning work on a thesis.

There is a possibility to carry out an extended master's thesis project (60 credits) with a clear research orientation. There will only be a limited number of such theses available (applied for in competition with your fellow students), and the requirements of the students are higher than for a normal thesis. A goal of a 60 credit thesis is to produce research results good enough to be presented at international conferences or journals. For further information please refer to the course syllabus or contact the master program coordinator.

More information about rules for master's thesis work is given here:
Rules for Master Thesis Work at Chalmers

 

Courses valid the academic year 2021/2022:

See study programme

 

Accredited to the following programmes the accademic year 2021/2022:


Degree of Master of Science in Engineering
TKAUT - AUTOMATION AND MECHATRONICS ENGINEERING
TKTEM - ENGINEERING MATHEMATICS
TKDES - INDUSTRIAL DESIGN ENGINEERING
TKIEK - INDUSTRIAL ENGINEERING AND MANAGEMENT
TKMAS - MECHANICAL ENGINEERING

 
Degree:
 Degree requirements:
  Degree of master of science (120 credits):
Passed courses comprising 120 credits
Passed advanced level courses (including degree project) comprising at least 90 credits
Degree project 30 credits
Advanced level courses passed at Chalmers comprising at least 45 credits
Courses (including degree project) within a major main subject 60 credits
Fulfilled course requirements according to the study programme
The prior award of a Bachelors degree, Bachelors degree in fine arts, professional or vocational qualification of at least 180 credits or a corresponding qualification from abroad.

See also the Local Qualifications Framework - first and second cycle qualifications
 

Title of degree:

Master of Science (120 credits). The name of the Master's programme and the major subject Industrial Engineering and Management are stated in the degree certificate. Specializations and tracks are not stated.

 

Major subject:

Industrial Engineering and Management

 
Other information:
 

Program plan
The programme consists of one compulsory block of 60 credits where 15 credits are alternative compulsory, which gives the student a chance to choose between three alternatives. The alternatives are all industrially based projects, focusing on quality improvement, operational improvement or product development. This option will further deepen students' knowledge in one or a few specific areas. Currently, we envisage three options for further specialisation, each including an industrially-based project course. The number of students on different project courses is limited.

a. A Six Sigma project, where students work together with industrialists, to apply the popular Six Sigma approach in an industrial setting. This approach puts strong emphasis on a structured problem solving technique, including the use of statistical methods, to improve products and processes.

b. An operations improvement project, where students work in industry to analyse and suggest improvements of an existing process, where choosing the necessary improvement tools is part of the challenge. These projects can run in many different environments, from product development to production, in different organizations, including service-producing organizations.

c. A product development project, where students will work together with students from two other master programmes specialising in engineering and design, to actually develop a product, for a company. The product development option is a part of the Master Programme in Product Development.


The first course in the programme will give an overview of the area of quality and operations management and provide the class with a common basis for their studies. The remaining compulsory courses are structured in a way that resembles a product design process, i.e. start in identifying needs, develop a product or service, deliver it and then work with continuous improvement.

For the elective courses students are free to choose from a wide variety of courses. The choice of electives can be done to further deepen the knowledge within the Quality and Operations Management area, within the technical area studied at bachelor's level or in a way that gives a broader profile of subjects.

The last part of the programme is the Master's thesis equivalent to 30 ECTS, equivalent to one full semester. The thesis work is conducted in pairs of students, and in most cases it is performed in collaboration with an industrial company or a public organisation.


Link to industry
Throughout the programme there will be a continuous connection with industry, partly through guest lecturers in various courses and partly through an industrially-based project course. Such industrial cooperation is facilitated by the divisions' research collaboration with various companies and organizations. Thus the students will be able to create a network that can be useful for their future careers, including a number of representatives from industry.

For students choosing a continued focus on the main subject with any of the three options outline (Six Sigma, operations improvement, or product development) the project will be carried out in close co-operation with a company. In the Six Sigma project an employee from the company involved will work together with a group of students carrying out a Six Sigma project in that company. The operations improvement project is similar to a small research study where a group of student investigates a problem of interest to a certain company e.g. through interviews and study visits. Finally, the product development project concerns development of a prototype for a company.


Page manager Published: Mon 28 Nov 2016.