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Study programme syllabus for
MPQOM - QUALITY AND OPERATIONS MANAGEMENT, MSC PROGR Academic year: 2019/2020
KVALITETS- OCH VERKSAMHETSUTVECKLING, MASTERPROGRAM
Associated to: TKIEK
The Study programme syllabus is adopted 2019-02-21 by Dean of Education and is valid for students starting the programme the academic year 2019/2020
 
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Entry requirements:
 

General entry requirements:

Basic eligibility for advanced level

 

Specific entry requirements:

 

English proficiency:

An applicant to a programme or course with English as language of instruction must prove a sufficient level of English language proficiency. The requirement is the Swedish upper secondary school English course 6 or B, or equivalent. For information on other ways of fulfilling the English language requirement please visit Chalmers web site.

 

Undergraduate profile:

Major in Industrial Engineering and Management or an Engineering Discipline. Note: A Bachelor's degree in Business Administration (BBA or B.B.A.) or Economics does not fulfil the requirement.

 

Prerequisities:

Mathematics (at least 30 cr.) (including Mathematical Statistics at least 7,5 cr.) and studies in one or several of the following subjects: Industrial management, Logistics, Operations management and/or Supply chain management (at least 15 cr.)
Preferable course experience: Linear algebra, Single variable analysis and Multivariable analysis

 
General organization:
 

Aim:

The overall aim of the master's programme in Quality and Operations Management is to support graduates in acquiring the knowledge and skills required to manage, improve and transform organisational processes as e.g. developing new innovative offers, manufacturing and delivery. The programme is run in a multicultural setting, with a sound base in technical and managerial subjects providing students with profound knowledge of quality and operations management.

The programme is designed to give students with a strong base in technology insights into organisational processes and their interplay with technology. The programme will start by giving students a thorough understanding of tools for identifying customer needs and business opportunities. It then proceeds to training students in the skills needed to manage the process of developing products and services. A strong focus here will be on the usage of different qualitative and quantitative tools. A third focus will be on production and delivery processes, both in manufacturing and service. A particular focus will be on tools and techniques for improving these processes. The final, and most important, focus area will be improvement processes. The students will acquire a number of competencies needed to manage improvement and change processes, whether they concern product development or production. These skills include leadership, project management and change management.

 

Learning outcome:

After having completed the programme in Quality and Operations Management students will be able demonstrate the following.

Knowledge and understanding
Graduated students should be able to demonstrate:
KU1. knowledge and understanding that is required for independent work in the field of Quality and Operations Management
KU2. knowledge of the scientific foundation and proven experience of the field of Quality and Operations Management (the field of experience might differ depending on choice of specialisation) as well as insights into current research and development work
KU3. a broad knowledge on Quality and Operations Management as well as significantly deepened knowledge within:
- a. Six Sigma, in terms of having acquired theoretical as well as practical knowledge of Six Sigma and its related tools and being able to actively participate in and contribute to a Six Sigma project, or
- b. Operations Improvement, in terms of having acquired theoretical knowledge of approaches to analyzing and improving operations and applied this knowledge on an industrial problem, or
- c. Product Development, in terms of having acquired theoretical knowledge as well as practical experiences from an industrially based product development project.
All these Knowledge and understanding objectives are linked to the recent industrial development, often called Industry 4.0. Skills and abilities
Graduated students should be able to demonstrate the abilities to:
SA1. improve organizational processes, through applying a scientific and analytical approach.
SA2. master tools and approaches useful for the exploitation of the potential in existing organizations through improving the continuous interplay between technology, business and management, to create sustainable organizations, that utilize the potential inherent in people, whilst minimizing waste and efficiently utilises resources.
SA3. critically, independently and to creatively identify, formulate and solve complex problems, analyze and critically evaluate technical and organisational solutions as well as participate in research and development work and thereby contribute to the knowledge development
SA4. critically and systematically integrate knowledge and to understand, predict and evaluate organisational behaviour and events, also with limited or incomplete information
SA5. apply quantitative as well as qualitative tools applicable in design and development of products as well as processes to
- a) identify and evaluate customer needs and satisfaction
- b) develop and deliver products and services
- c) improve business processes.
SA6. communicate their conclusions, and the knowledge and rationale underpinning these, to specialist and non-specialist audiences clearly and unambiguously, and in national as well as international contexts
SA7. the ability to lead, and participate in, cross-cultural improvement projects in a real-world context, including insight and ability to work and collaborate in groups with different compositions


Formulation of judgements and attitudes
Graduated students should be able to demonstrate:
JA1. the ability to formulate judgements that include reflecting on scientific, social and ethical responsibilities and to demonstrate awareness of ethical aspects on research and development work
JA2. insight into the possibilities and limitations of technology, its role in society and the responsibility of humans for its use, including, social, economic and environmental aspects
JA3. the learning skills to allow them to continue to study in a manner that may be largely self-directed or autonomous

 

Extent: 120.0 c

 

Thesis:

The master's thesis work (30 credits) should deal with a clearly defined topic within a restricted areas of what has been previously studied at courses within the Master programme. It can be carried out at Chalmers, in industry, in research institute or at other universities. Although, the examiner has always to be a teacher from Chalmers. To start the thesis work the student must have passed 45 credits of courses from the programme. Students pursuing the five-year Master of Science in Engineering training must have passed at least 225 credits before beginning work on a thesis.

There is a possibility to carry out an extended master's thesis project (60 credits) with a clear research orientation. There will only be a limited number of such theses available (applied for in competition with your fellow students), and the requirements of the students are higher than for a normal thesis. A goal of a 60 credit thesis is to produce research results good enough to be presented at international conferences or journals. For further information please refer to the course syllabus or contact the master program coordinator.

More information about rules for master's thesis work is given here:
Rules for Master Thesis Work at Chalmers

 

Courses valid the academic year 2019/2020:

See study programme

 

Accredited to the following programmes the accademic year 2019/2020:


Degree of Master of Science in Engineering
TKAUT - AUTOMATION AND MECHATRONICS ENGINEERING
TKTEM - ENGINEERING MATHEMATICS
TKDES - INDUSTRIAL DESIGN ENGINEERING
TKIEK - INDUSTRIAL ENGINEERING AND MANAGEMENT
TKMAS - MECHANICAL ENGINEERING

 
Degree:
 Degree requirements:
  Degree of master of science (120 credits):
Passed courses comprising 120 credits
Passed advanced level courses (including degree project) comprising at least 90 credits
Degree project 30 credits
Advanced level courses passed at Chalmers comprising at least 45 credits
Courses (including degree project) within a major main subject 60 credits
Fulfilled course requirements according to the study programme
The prior award of a Bachelors degree, Bachelors degree in fine arts, professional or vocational qualification of at least 180 credits or a corresponding qualification from abroad.

See also the Local Qualifications Framework - first and second cycle qualifications
 

Title of degree:

Master of Science (120 credits). The name of the Master's programme and the major subject Industrial Engineering and Management are stated in the degree certificate. Specializations and tracks are not stated.

 

Major subject:

Industrial Engineering and Management

 
Other information:
 

Program plan
The programme consists of one compulsory block of 60 credits where 15 credits are alternative compulsory, which gives the student a chance to choose between three alternatives. The alternatives are all industrially based projects, focusing on quality improvement, operational improvement or product development. This option will further deepen students' knowledge in one or a few specific areas. Currently, we envisage three options for further specialisation, each including an industrially-based project course. The number of students on different project courses is limited.

a. A Six Sigma project, where students work together with industrialists, to apply the popular Six Sigma approach in an industrial setting. This approach puts strong emphasis on a structured problem solving technique, including the use of statistical methods, to improve products and processes.

b. An operations improvement project, where students work in industry to analyse and suggest improvements of an existing process, where choosing the necessary improvement tools is part of the challenge. These projects can run in many different environments, from product development to production, in different organizations, including service-producing organizations.

c. A product development project, where students will work together with students from two other master programmes specialising in engineering and design, to actually develop a product, for a company. The product development option is a part of the Master Programme in Product Development.


The first course in the programme will give an overview of the area of quality and operations management and provide the class with a common basis for their studies. The remaining compulsory courses are structured in a way that resembles a product design process, i.e. start in identifying needs, develop a product or service, deliver it and then work with continuous improvement.

For the elective courses students are free to choose from a wide variety of courses. The choice of electives can be done to further deepen the knowledge within the Quality and Operations Management area, within the technical area studied at bachelor's level or in a way that gives a broader profile of subjects.

The last part of the programme is the Master's thesis equivalent to 30 ECTS, equivalent to one full semester. The thesis work is conducted in pairs of students, and in most cases it is performed in collaboration with an industrial company or a public organisation.


Link to industry
Throughout the programme there will be a continuous connection with industry, partly through guest lecturers in various courses and partly through an industrially-based project course. Such industrial cooperation is facilitated by the divisions' research collaboration with various companies and organizations. Thus the students will be able to create a network that can be useful for their future careers, including a number of representatives from industry.

For students choosing a continued focus on the main subject with any of the three options outline (Six Sigma, operations improvement, or product development) the project will be carried out in close co-operation with a company. In the Six Sigma project an employee from the company involved will work together with a group of students carrying out a Six Sigma project in that company. The operations improvement project is similar to a small research study where a group of student investigates a problem of interest to a certain company e.g. through interviews and study visits. Finally, the product development project concerns development of a prototype for a company.


Published: Mon 28 Nov 2016.