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Syllabus for

 Academic year
IEK313 - Quality management  
Kvalitetsledning
 
Syllabus adopted 2020-02-18 by Head of Programme (or corresponding)
Owner: MPQOM
7,5 Credits
Grading: TH - Pass with distinction (5), Pass with credit (4), Pass (3), Fail
Education cycle: Second-cycle
Major subject: Industrial Engineering and Management
Department: 45 - TECHNOLOGY MANAGEMENT AND ECONOMICS

Course round 1


Teaching language: English
Application code: 36113
Open for exchange students: Yes
Block schedule: B
Maximum participants: 75

Module   Credit distribution   Examination dates
Sp1 Sp2 Sp3 Sp4 Summer course No Sp
0119 Examination 7,5c Grading: TH   7,5c   26 Oct 2020 am J   Contact examiner   Contact examiner  

In programs

MPDES INDUSTRIAL DESIGN ENGINEERING, MSC PROGR, Year 2 (elective)
MPEPO ELECTRIC POWER ENGINEERING, MSC PROGR, Year 2 (elective)
MPMEI MANAGEMENT AND ECONOMICS OF INNOVATION, MSC PROGR, Year 2 (elective)
MPPDE PRODUCT DEVELOPMENT, MSC PROGR, Year 2 (elective)
MPPEN PRODUCTION ENGINEERING, MSC PROGR, Year 2 (elective)
MPSCM SUPPLY CHAIN MANAGEMENT, MSC PROGR, Year 2 (compulsory elective)

Examiner:

Henrik Eriksson

  Go to Course Homepage

Course round 2


Teaching language: English
Application code: 36114
Open for exchange students: Yes
Block schedule: B
Maximum participants: 75

Module   Credit distribution   Examination dates
Sp1 Sp2 Sp3 Sp4 Summer course No Sp
0119 Examination 7,5c Grading: TH   7,5c    

In programs

MPAEM MATERIALS ENGINEERING, MSC PROGR, Year 1 (elective)
MPDES INDUSTRIAL DESIGN ENGINEERING, MSC PROGR, Year 1 (elective)
MPMEI MANAGEMENT AND ECONOMICS OF INNOVATION, MSC PROGR, Year 2 (elective)
MPMEI MANAGEMENT AND ECONOMICS OF INNOVATION, MSC PROGR, Year 1 (elective)
MPPDE PRODUCT DEVELOPMENT, MSC PROGR, Year 1 (compulsory elective)
MPPEN PRODUCTION ENGINEERING, MSC PROGR, Year 1 (elective)
MPSCM SUPPLY CHAIN MANAGEMENT, MSC PROGR, Year 1 (compulsory elective)
MPMAR MARITIME MANAGEMENT, MSC PROGR, Year 1 (compulsory)

Examiner:

Henrik Eriksson

  Go to Course Homepage


Eligibility

General entry requirements for Master's level (second cycle)
Applicants enrolled in a programme at Chalmers where the course is included in the study programme are exempted from fulfilling the requirements above.

Specific entry requirements

English 6 (or by other approved means with the equivalent proficiency level)
Applicants enrolled in a programme at Chalmers where the course is included in the study programme are exempted from fulfilling the requirements above.

Course specific prerequisites


Aim

The aim of the course is to help the students to acquire knowledge about various initiatives to improve quality and to better understand the area of Quality Management. The course also aims to help the students to develop practical skills as a mean to facilitate improvement initiatives.

Learning outcomes (after completion of the course the student should be able to)

  • Describe quality management, and its principles and the content of the principles
  • Describe the reasons for organizations to improve and barriers to improvements
  • Describe how successful organizations work, and being able to apply different ways to assess organizations
  • Describe how and when different principles and methodologies of quality management can be used in practice
  • Apply different principles and methodologies practically to improve organizations, processes and products

Content

The course provides an overview of the quality management field and practical training. The course includes lectures, seminars, exercises, and group work. Guest lecturers provide insights into how quality management initiatives are carried out in practice.

Topics covered in the course:
  • Key principles of quality management
  • Purpose-driven organizations and customer focus
  • Process management and process improvements
  • Six Sigma, Lean Production, Agile
  • Management, leadership, and motivation
  • Improvements
  • Quality management in practice
  • Management systems, and assessment and audit
  • Standards like ISO 9001 and excellence models
  • Successful and high-performing organizations
  • Management Innovations and trends

Organisation

The main building blocks of the course consist of lectures and group work.

Literature

Material distributed during the course and a course book.

Examination including compulsory elements

The examination forms will include written examination, mid-term interactive assessment, projects and workshops.

Published: Mon 28 Nov 2016.