UPDATE: View our film on feedback further down on this page!
One of Chalmers’ guiding principles is World-Class Education. To ensure that our education truly is world-class we constantly evaluate and review our education so that it lives up to our high standards. We do this in several ways by eg. periodically reviewing our learning outcomes and our teaching so that they are aligned with current research in both the subject area and pedagogics.
We also use course evaluation to gather students’ opinions about the courses they take. Students attending a course can give us highly valuable input on how well we succeed in conveying the content of the course and how other aspects surrounding the course works.
Further down on this page you can find more details about our course evaluation process, but the essence is the course survey which is sent out to all students that have attended a course. The results of the course survey is discusses by teachers, student representatives and representatives from the programme at a course board meeting after the course has finished. In order to also capture things which could be adjusted during the course, there is also a meeting between the teachers and the student representatives approximately halfway through the course
The results of the course surveys as well as the minutes from the course board meetings is available for students at the Student portal. To find these, use the links Course surveys – Bachelor level programmes or Course surveys – Master programmes in the menu.
Your role in our course evaluation process
To make sure that our course evaluation process works as well as possible, it is important that you fill out the course survey after every course. It is sent directly to your student e-mail address on the Monday after the exam week of each study period. In some courses the teachers choose to send out the survey already during the last study week. You may then update your answers after the exam if you would like to, by simply opening the link in the original e-mail again. They survey comprises 11 questions which are common for all courses at Chalmers, and teachers can also add their own, more specific questions to the survey.
It is very important that the comments you write in the course survey are constructive so that they can be used for developing the course. Below you will find a short movie clip describing how to give constructive feedback:
The most important things to keep in mind is to be clear and to the point, and if possible also suggest potential solutions. Also keep in mind that being clear and to the point is important also when giving positive feedback – it is always more rewarding to get to know what made something especially great, rather than just that something was great.
Each course has at least two student representatives. For some programmes, these are elected by the student union and for other programmes they are selected randomly. If you are selected to be a student representative you will found out about this from the teacher or a programme representative. As a student representative you are expected to take part in one meeting in the middle of the course and in the final course evaluation meeting in the study period after the course, where you share your thoughts and impressions about the course. As a thank you for participating in the course evaluation meeting, you get a voucher of 200 SEK which can be used for course literature and office supply at Store/Kokboken.
Then what happens?
When the meeting has been held and the minutes have been read through by the participants, the minutes will be published in the Student portal. Typically, the minutes should be published at latest on the Friday of the exam week after the study period where the course was given. We are working on an automated feature to send the minutes to the course participants, to make it available to more students. We believe that if you find out what happens with your feedback, you are more likely to be motivated to fill out future course surveys.
The minutes from the course evalution meeting is used by the teacher when developing the course for the next course round. The changes that are made in a course should always be communicated during the course introduction and be listed in the course memo. If the teachers should forget this, feel free to remind them.
If several things has not worked out in a course, an action plan is written by the teacher together with the vice head of department for the department instructing the course. The action plan has to be approved by the programme and shall be carried out before the next course round.