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Graduate courses

Departments' graduate courses for PhD-students.


Syllabus for

Academic year
PPU032 - User studies - Understanding the user and its requirements  
Användarstudier - Att förstå användaren och dess krav
Syllabus adopted 2020-04-16 by Head of Programme (or corresponding)
Owner: TIDSL
7,5 Credits
Grading: TH - Pass with distinction (5), Pass with credit (4), Pass (3), Fail
Education cycle: First-cycle
Major subject: Industrial Design Engineering

The course is full. For waiting list, please contact the director of studies:
Teaching language: Swedish
Application code: 66123
Open for exchange students: No
Block schedule: A
Maximum participants: 30
Only students with the course round in the programme plan

Module   Credit distribution   Examination dates
Sp1 Sp2 Sp3 Sp4 Summer course No Sp
0116 Intermediate test 7,5c Grading: TH   7,5c    

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General entry requirements for bachelor's level (first cycle)
Applicants enrolled in a programme at Chalmers where the course is included in the study programme are exempted from fulfilling the requirements above.

Specific entry requirements

The same as for the programme that owns the course.
Applicants enrolled in a programme at Chalmers where the course is included in the study programme are exempted from fulfilling the requirements above.

Course specific prerequisites

The course IMS040 Ergonomics, or equivalent knowledge.


The students shall develop knowledge and skills regarding user requirements elicitation, and user centered design.

Learning outcomes (after completion of the course the student should be able to)

  1. Understand and explain the ideas behind user centred design.
  2. Explain, apply and compare methods for user requirements elicitation, e.g. observations and interviews.
  3. Explain and apply methods for analysing user data.
  4. Communicate use and user requirements in an effective way.


The first part of the course introduces theories and methods related to use and user requirements, and how these are utilized in a development process. Focus is on question-based and observation-based data collection methods, and how these should be applied effectively. Qualitative data collection is central, but quantitative data collection is also covered to some extent. The theoretical knowledge is examined by a short written exam while the application of the methods is practised in a group project. The goal of the project is to elicit user requirements for a solution that would improve the users' situation. The results of the project is presented at a seminar. Finally, the course ends with a creative workshop where each project group develops a solutions to match the requirements elicited by another project group. The course is relevant in relation to sustainable development as its main philosophy is that products should be developed to support users in achieving their goals, rather than maximizing their consumption.


The course comprise lectures, exercises, seminars, supervision (altogether about 40h) and autonomous work in groups (about 160 h). Total about 200h.


The course literature "Lyssna till kundens röst" will be available on the course webpage.

Examination including compulsory elements

Besides passing the written exam and the project, 80 % attendance on lectures and exercises is required to pass the course. The grading (U,3,4,5) are based both on the written exam and the project, where the project is of a higher importance.

Page manager Published: Thu 04 Feb 2021.