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Graduate courses

Departments' graduate courses for PhD-students.

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Syllabus for

Academic year
IEK312 - Quality management
 
Syllabus adopted 2014-02-25 by Head of Programme (or corresponding)
Owner: MPQOM
7,5 Credits
Grading: TH - Five, Four, Three, Not passed
Education cycle: Second-cycle
Major subject: Industrial Engineering and Management
Department: 45 - TECHNOLOGY MANAGEMENT AND ECONOMICS


Course round 1


Teaching language: English
Open for exchange students
Block schedule: B
Maximum participants: 90

Course module   Credit distribution   Examination dates
Sp1 Sp2 Sp3 Sp4 Summer course No Sp
0111 Examination 7,5c Grading: TH   7,5c   31 Oct 2014 pm H,  02 Jan 2015 pm V,  21 Aug 2015 pm J

In programs

MPDES INDUSTRIAL DESIGN ENGINEERING, MSC PROGR, Year 2 (elective)
MPEPO ELECTRIC POWER ENGINEERING, MSC PROGR, Year 2 (elective)
MPMEI MANAGEMENT AND ECONOMICS OF INNOVATION, MSC PROGR, Year 2 (elective)
MPPDE PRODUCT DEVELOPMENT, MSC PROGR, Year 2 (elective)
MPPEN PRODUCTION ENGINEERING, MSC PROGR, Year 2 (elective)
MPSCM SUPPLY CHAIN MANAGEMENT, MSC PROGR, Year 2 (elective)

Examiner:

Docent  Henrik Eriksson



Course round 2


Teaching language: English
Open for exchange students
Block schedule: B
Maximum participants: 90

Course module   Credit distribution   Examination dates
Sp1 Sp2 Sp3 Sp4 Summer course No Sp
0111 Examination 7,5c Grading: TH   7,5c   20 Mar 2015 pm M,  21 Aug 2015 pm V

In programs

MPDES INDUSTRIAL DESIGN ENGINEERING, MSC PROGR, Year 1 (elective)
MPMEI MANAGEMENT AND ECONOMICS OF INNOVATION, MSC PROGR, Year 1 (elective)
MPMEI MANAGEMENT AND ECONOMICS OF INNOVATION, MSC PROGR, Year 2 (elective)
MPPDE PRODUCT DEVELOPMENT, MSC PROGR, Year 1 (compulsory elective)
MPPEN PRODUCTION ENGINEERING, MSC PROGR, Year 1 (elective)
MPSCM SUPPLY CHAIN MANAGEMENT, MSC PROGR, Year 1 (elective)
MPMAR MARITIME MANAGEMENT, MSC PROGR, Year 1 (compulsory)

Examiner:

Docent  Henrik Eriksson



Replaces

IEK311   Total quality management

Course evaluation:

http://document.chalmers.se/doc/102ff8a3-0e13-4328-9178-0b035d8fdbc1


Eligibility:


In order to be eligible for a second cycle course the applicant needs to fulfil the general and specific entry requirements of the programme that owns the course. (If the second cycle course is owned by a first cycle programme, second cycle entry requirements apply.)
Exemption from the eligibility requirement: Applicants enrolled in a programme at Chalmers where the course is included in the study programme are exempted from fulfilling these requirements.

Course specific prerequisites

Describe and apply basic statistics such as probability, probability density function, cumulative distribution function, normal distribution, binomial distribution, Poisson distribution, standard deviation, error types 1 and 2.

Aim

The aim of the course is to help the students to acquire knowledge about various quality endeavors and to better understand the area of Quality Management. The course also aims to help the students to develop practical skills as a means to facilitate organizational improvement initiatives.

Learning outcomes (after completion of the course the student should be able to)

- Describe quality management and its principles

- Describe the reasons for organizations to improve and barriers to change and improvements

- Describe how and when different methodologies and tools of quality management can be used in practice

- Apply and be able to facilitate quantitative methodologies practically to improve processes and products

- Apply and be able to facilitate qualitative methodologies practically in order to improve organizations

Content

The course provides an overview of the quality management field and practical training in both qualitative and quantitative quality tools. The course includes lectures, seminars, exercises, and laboratory classes. Guest lecturers provide insights into how quality improvement initiatives are carried out in practice. Topics covered in the course:

- Introduction: principles of quality management, economic rationale of Quality Management, history of the quality movement, customer orientation, profound knowledge

- Quality in Product Development

- Design of Experiments

- Robust Design Methodology

- Statistical Process Control/Improvement


- Quality Improvement- and management tools

- Process Management

- Six Sigma and Improvements programs

- Quality Management in practice

- Continuous learning and problem solving cycles


- Change management and leadership

- Organizational assessment and its application: Business Excellence and ISO 9000 models

Organisation

The main building blocks of the course consist of lectures and group work.

Literature

A basic first reading is Bergman and Klefsjö (2010) or equivalent, and other material distributed during the course.

Bergman, B & Klefsjö, B (2010) "Quality from Customer Needs to Customer Satisfaction", Third edition. Studentlitteratur, Lund.

Examination

The examination forms will include: Written examination on the whole course, Mid-term interactive assessment, Compulsory group work on quantitative and qualitative methodologies


Page manager Published: Thu 04 Feb 2021.